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HCRN seeks system support specialist

Hoosier Cancer Research Network (HCRN) is currently seeking a full-time or part-time system support specialist. A bachelor’s degree in a related field or an associate’s degree plus two years of experience in a related field is required.

HCRN is an independent nonprofit contract research organization based in Indianapolis, Ind., that specializes in early phase, multi-center, investigator-initiated oncology clinical trials. Our studies are conducted through a nationwide network of more than 450 academic and community sites.

Job Description
  • Serve as primary support contact for applications that manage clinical trial data.
    • Manage user support tickets for clinical trial applications.
    • Provide system training to new staff.
    • Provide ongoing system training opportunities to existing staff.
    • Assist in system upgrades and validation procedures under the direction of the CTMS administrator.
  • Serve as primary support contact for external data entry staff requests and training.
    • Triage User Access Request forms through support tickets.
    • Provision requestors into web-based training.
    • Monitor training completion.
    • Follow HCRN processes to grant EDC access once all criteria are met.
  • Update eCRFs when necessary due to protocol amendments.
    • Update eCRFs in the EDC, in coordination with the study team, statistician and sponsor-investigator.
    • Facilitate testing of updated eCRFs against data requirements.
  • Assist with scheduling EDC reviews and collecting final approval documents from key stakeholders.

Requirements:

  • Bachelor’s degree in a related field or associate’s degree plus two years of experience in a related field.
  • Familiarity with medical terminology.
  • Knowledge of CDASH/SDTM standards preferred.
  • Oncology or other research experience preferred.
  • Experience with EDC systems (OnCore, Medidata Rave, Inform, etc.) preferred.

Language Skills:

  • Ability to read and interpret documents such as computer software and documentation and procedure manuals. Will have the ability to write routine reports and business correspondence.

Reasoning Ability:

  • Ability to solve practical problems and deal with a variety of concrete issues. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to sit and use hands to use a computer. The employee is occasionally required to reach with hands and arms for supplies. Specific vision abilities required by this job include close vision, and ability to adjust focus when using a computer.

Mental Demands:

  • The mental demands represent those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Mental demands represent high attention to detail (both written and verbal), managing multiple concurrent tasks, working with deadlines, and personal initiatives.

Work Environment:

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Submit resumes and references by email to Michael Nunley at mnunley@hoosiercancer.org, with “System Support Specialist” in the subject line.

No calls or walk-ins, please.

Hoosier Cancer Research Network is an equal opportunity employer.

About Hoosier Cancer Research Network:

Hoosier Cancer Research Network conducts innovative cancer research in collaboration with academic and community physicians and scientists across the United States. The organization provides comprehensive clinical trial management and support, from conception through publication. Created in 1984 as a program of the Walther Cancer Institute, Hoosier Cancer Research Network became an independent nonprofit clinical research organization in 2007. Since its founding, Hoosier Cancer Research Network has conducted more than 230 trials in a variety of cancer types and supportive care, resulting in more than 350 publications. More than 9,000 subjects have participated in Hoosier Cancer Research Network clinical trials.